Meet our Team
Natalie O'Shea
Nat is a qualified urban planner who has spent the last 20 years of her career working with communities in policy implementation and development approvals for both public and private sectors to facilitate positive social change. Nat is passionate about being kind and doing what we can to live the best life possible to support our overall health and wellbeing and she brings these values to the work we do in our community, and our team.
AJ Hill
AJ is a truly compassionate, caring and patient sole who has extensive work experience as a Support Worker, Support Coordinator and Operations Lead within the disability industry. She loves the great outdoors and values the opportunity to provide personalised support to people who need it within the local community. AJ is a great positive leader for our team, has strong family values and a beautiful smile which are just some of the qualities we love about her and enjoy sharing with everyone involved in our Rooster Tours family.
Michelle Pawson
Michelle is a qualified aged care worker who has extensive experience in lifestyle assistance, personal care and social support activities. She is passionate about helping people live their best lives by engaging in activities that are meaningful to them. As a true Gippsland local. Michelle has a strong connection to the community and takes a person-centred approach to support, ensuring every individual feels valued, heard, and empowered. She is also a proud mum of two, bringing a family-oriented and holistic perspective to her work. With a caring, energetic nature and love for the outdoors, Michelle creates positive and engaging experiences for participants. Her enthusiasm, compassion, and dedication make her a highly valued team member.
Daniel O'Shea
Dan is a compassionate and skilled support worker with a strong academic foundation and hands-on experience, making him uniquely equipped to support individuals of all ages navigating mental health challenges.
Qualifications:
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Bachelor of Counselling (July 2025 completion)
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Certificate IV in Alcohol and Other Drugs (currently studying)
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Qualified Personal Trainer
Experience:
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Extensive experience supporting youth and adults living with ADHD, ASD, emotional dysregulation, and complex mental health conditions
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A proven ability to connect with individuals and create a safe, supportive environment for personal growth and healing.
Holistic Approach:
Dan is passionate about promoting overall well-being. He integrates his expertise in mental health with his background in physical fitness to help clients achieve a balanced, healthy lifestyle, fostering both mental and physical resilience.
Dan’s dedication, empathy, and diverse skill set make him a trusted ally for those seeking to overcome challenges and thrive in their daily lives.
Garan Levingston
Garan brings over 20 years experience with mental health, alcohol and drug related recovery, providing mentoring, advocacy, and support to individuals facing these challenges. His goal is to empower clients to lead successful and fulfilling lives, guiding them through recovery with compassion and expertise. A dedicated mentor and advocate, Garan has worked extensively with youth and individuals navigating mental health and substance use issues, offering them hope, guidance, and practical support. His knowledge and experience make him a valuable asset to our team and the wider community. Beyond his work, Garan is a passionate musician who finds inspiration in playing guitar, using his love for music as a toll for connection and healing. His warmth, dedication, and insight make him a respected and trusted support worker with our team.
Rohan Work
Rohan has the heart and soul of what a community minded person is all about. Rohan values empowering and supporting people to achieve their goals in order to be the best version of themselves. He has extensive work experience in the disability industry including establishing a music group to play at community events called the 'Cosmic Chickens', has specialised training in deescalating aggressive behavior and understanding of autism spectrum disorder. We are truly privileged and grateful for Rohan's friendship, creative talents, and wisdom that he shares with our team and clients.
Debbie Furnell
Debbie is a qualified community service practitioner with more than 30 years experience working across numerous roles in the health industry. Debbie has a deep appreciation of mental health and disabilities, not just through her work, but also personal lived experience raising her family. She is a proud wife, mother and grandmother and enjoys spending time with those she loves. Debbie's true understanding of mental health impacts and kind heart is wonderful to share with our community and team.
Tara Frendo
Tara brings valuable experience as a residential care worker, supporting individuals in daily living, building confidence, and community engagement. Passionate about helping others, she is dedicated to fostering confidence, inclusivity, and independence in those she supports. A true Latrobe Valley local, Tara has a strong connection to the community and understands the importance of providing personalised and meaningful support. As a proud mother of two, she brings a caring, approachable, and understanding perspective to her work. With a love for outdoors and active living, Tara encourages participants to embrace healthy, engaging experiences. Her friendly nature, adaptability, and commitment make her a valued team member.
Shelley Smith
Shelley is a dedicated support worker with a strong focus on youth and individuals with PTSD, creating a safe, understanding, and empowering space for those she supports. With experience in specialist education and disability support, she tailors her approach to each individual, ensuring the feel valued, heard, and encouraged. A passionate explorer of Gippsland, Shelley enjoys adventuring outdoors, discovering new places, and incorporating creative activities like art and crafts into her support work. She believes in using creativity and engagement as tools for expression, well-being, and personal growth. Known for her kindness, patience, and ability to connect with others, Shelley brings enthusiasm, diverse skills, and a positive presence to the team.
Lauren Rhodes
Lauren is a dedicated support worker with nearly a decade of experience in the aged and disability sector, providing person-centred and compassionate support. With qualifications in Aged Care and Children's Services, she has a diverse skill set in personal care, respite, home support, and community engagement. A Gippsland local, Lauren is committed to helping individuals live with dignity, independence, and connection. She is passionate about art, craft, and photography, using creativity to bring joy and meaningful engagement to those she supports. Known for her warmth, reliability, and caring nature, Lauren is a valuable part of the team, always striving to make a positive impact in the lives of those she works with.
Jay Wyntjes
Jay is a dedicated advocate for mental health, with significant involvement in initiatives like Bettermentall. His work centres on promoting mental wellness and offering compassionate support, especially to young people facing challenging times. Jay’s down-to-earth nature, genuine care, and relatability create a warm, supportive environment for everyone he works with. Outside of work, Jay values quality time with his family and has a love for the outdoors, particularly fishing and exploring nature. We’re truly grateful to have Jay’s warmth and commitment on our team, confident that he brings a positive and lasting impact to each person he supports.
Sophie Harrison
Sophie is our newest support worker to Rooster Tours and we are excited to have her onboard. Sophie is a local to Drouin, a loving mum of 3 children and has strong background in customer service, retail and banking. Recently venturing into support work, Sophie discovered her passion for helping others and has even taken on further studies to deepen her knowledge and expertise in the field. Sophie has a kind nature, excellent communication skills and is amazing at building positive rapport with people which is a perfect combination for connecting and supporting individuals of all backgrounds and abilities. For more information about Sophie and how she can support you please contact us today.
Ryan Taylor
Ryan is an experienced Disability Support Worker and has a Bachelor in Health, Sport and Physical Education minoring in Psychology. We are thrilled to have Ryan join Rooster Tours and continue his journey to support people and communities within the industry. Ryan brings strong team leadership qualities and fosters person centred relationships with people of all backgrounds and abilities. Ryan is caring and passionate about empowering people to be the best versions of themselves and engage confidently within their local community. Outside of work, Ryan enjoys footy, gym, camping, fishing, watching movies and swimming. With his diverse range of experience and passions, Ryan is great to know and is a friend to anyone he encounters. Contact us now to see how Ryan can start assisting you today.
Stacey Hynd
Stacey is a highly experienced support worker with over 25 years in the allied health industry, bringing extensive knowledge and practical experience to her role. As a qualified Habit Coach, she is passionate about helping individuals build positive routines, improve well-being, and achieve their goals. A long-time local to Latrobe Valley, Stacey has a deep connection within the community and understands the importance of tailored, meaningful support. She is an outdoor enthuasiast who loves camping, exploring nature, and spending time with her dogs, Barkley & Mac, always encouraging participants to embrace new experiences. Known for her positive energy and uplifting spirit, Stacey creates a supportive and motivating environment, making her a valued member of our team.
Jacinta Bray
Jacinta is a compassionate and motivated support worker with a natural ability to guide individuals through challenges using her strong emotional intelligence and problem-solving skills. With extensive experience supporting people with diverse needs she excels in providing a calming, supportive presence in high-stress situations. She passionate about fostering independence, self-growth, and resilience, always meeting the individuals where they're at. A lover of nature-based activities and community engagement, Jacinta loves hiking, camping, and personal development, sharing these experiences to promote well-being and confidence. She is also very hands-on and practical, always willing to assist in developing new skills.
Shanay Hoskin
Shanay is a support worker with over eight years of experience in disability support, specialising in complex needs and behaviours support. She is highly skilled in personal care, behaviour support, capacity building, and community engagement, with a strong focus on leadership, team-building, and mentoring. She thrives in collaborative environments, supporting both clients and colleagues to reach their full potential. With a passion for nature-based activities, fitness, and social inclusion, Shanay enjoys helping participants engage in outdoor adventures, stay active, and work towards their personal goals. Outside of work, she also has a love for gaming, adding to her ability to connect with participants through shared interests and interactive activities.
Stacey Olver
Stacey is a qualified primary school teacher with more than 14 years experience working in the public sector for the education industry. Stacey is passionate about serving and supporting individuals and community, and has spent a large part of her career helping children and families with their learning and development goals moving forward. She is a proud and loving mother of two young boys and enjoys spending time in nature. Stacey's strong communication and academic skills are highly valued in our team and her support enables us to continue doing the amazing work we do.
Our Capabilities
A capability statement outlining our qualifications and experience can be provided upon request.
If you would like to meet us by phone or in person please contact us today!
What our customers are saying
“I have found Rooster Tours to be highly professional and organised with a refreshingly warm and welcoming approach to service delivery and customer service. This is the combination you look for when recommending a support provider to customers.”
- Sarah Bridges, Mind Australia -